1. Introduction
Welcome to Paragentics.ai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your information when you use our services, including AiMe and our Conversational Channel Platform.
This Privacy Policy applies to all services offered by Paragentics, including our website at paragentics.ai, the AiMe application at ai.paragentics.ai, and any related services.
2. Information We Collect
Account Information:
- Email address (collected during registration or Google Sign-In)
- Name and profile information (from your Google account if you use Google Sign-In)
- Password (if you create a direct account, stored securely hashed)
Calendar Integration Data:
- Calendar availability information (free/busy times)
- Calendar event details when you connect your Google Calendar
- OAuth refresh tokens (stored encrypted)
Usage Information:
- Conversation logs with AI agents
- Feature usage and interaction data
- Device and browser information
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Enable calendar scheduling features and check your availability
- Create calendar events and Google Meet links on your behalf
- Personalize your AI agent's responses and capabilities
- Communicate with you about your account and our services
- Ensure security and prevent fraud
4. Google API Services and Limited Use Disclosure
Paragentics' use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Scopes We Request:
- calendar.events - To create calendar events and Google Meet links for scheduled meetings
- calendar.freebusy - To check your availability when others want to schedule with you
- userinfo.email - To identify your account and associate calendar connections
Limited Use Disclosure:
Paragentics' use of Google user data is limited to the following practices:
- We only use Google Calendar data to provide the scheduling features within our application
- We do not transfer Google user data to third parties unless necessary to provide or improve user-facing features, for security purposes, to comply with law, or with your explicit consent
- We do not use Google user data for serving advertisements
- We do not allow humans to read your Google user data unless you have given affirmative consent, it is necessary for security purposes, or required by law
How We Use Calendar Data:
- We check your free/busy status to show available time slots to people who want to meet with you
- We create calendar events with Google Meet links when meetings are scheduled through your AI agent
- We store encrypted OAuth refresh tokens to maintain your calendar connection
- Calendar access can be revoked at any time through your AiMe account settings
What We Do NOT Do:
- We do not sell your calendar data
- We do not use your calendar data for advertising or marketing purposes
- We do not share your calendar data with data brokers or third-party advertisers
- We do not use your calendar data to determine creditworthiness or for lending purposes
5. Data Storage and Security
We implement industry-standard security measures to protect your data:
- OAuth tokens are encrypted using AES-256 encryption before storage
- All data transmission uses TLS/SSL encryption
- Passwords are hashed using secure bcrypt algorithms
- Regular security audits and monitoring
6. Data Sharing
We do not sell your personal information. We may share data only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- With service providers who assist in operating our services (under strict confidentiality agreements)
- In connection with a merger, acquisition, or sale of assets (you will be notified)
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Disconnect: Revoke calendar access at any time through account settings
- Export: Request an export of your data in a portable format
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Upon account deletion:
- Personal data is deleted within 30 days
- Anonymized usage data may be retained for analytics
- Backups are purged according to our retention schedule
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.